SubTrack

Contact

Need help or want to suggest an improvement? Reach us at everydayroyalties@gmail.com.

Before You Email: 60‑Second Self‑Check

If a total looks off, it’s usually one of three things: (1) a yearly plan was entered as monthly, (2) an add‑on is being billed separately, or (3) a promo expired and the “real” price is higher than the marketing price. Double‑check the billing cycle and compare against your invoice line‑items.

Including a screenshot of the invoice breakdown (with personal info removed) helps us explain the math faster.

Support hours: Monday–Friday, 9am–5pm (CT). We usually reply within 1–2 business days.

What to include

A practical way to think about getting help quickly

getting help quickly gets easier when you decide what you’re optimizing for: lowest monthly total, lowest annual total, or maximum flexibility. Before you start trimming, write down the outcome you want (lower monthly bill, fewer renewals, or fewer accounts to manage). That goal helps you prioritize the right cuts.

Quick check for getting help quickly: if you’ve paid for 9 months and used it fewer than 39 times, it’s a strong pause candidate. If it saves you more than $43 per year, keep it and cut a weaker line item instead. (getting help and feedback tip: revisit this after 6 days.)

Get in Touch

We welcome bug reports, confusing results, and suggestions for new categories (streaming, phone, software, etc.).

How to Reach Us

Response Times

We try to respond within 2–3 business days; complex issues may take longer.

Responsible Disclosure

If you find a security/privacy issue, include steps to reproduce so we can fix it quickly.

Current as of Jan 16, 2026

How to Send a Great Bug Report

  1. Describe what you expected versus what happened.
  2. Include your browser, device, and URL.
  3. Share steps to reproduce + a screenshot if possible.

What to Include for Content Corrections

Link to the page, quote the section, and tell us what’s inaccurate or unclear. If you have a source, include it so we can verify quickly.

Support Boundaries

We can’t provide individualized financial or legal advice. For billing disputes or cancellations, contact your provider directly—our tool can help you prepare numbers to discuss.

Response Times & Escalation

We aim to respond within 2–3 business days. If an accessibility or privacy issue is reported, we prioritize those first.

Email: everydayroyalties@gmail.com

Current as of Jan 16, 2026

Contact SubTrack

Questions, accessibility feedback, or bug reports—send us a note. We aim to respond within 2–3 business days.

Best Way to Reach Us

Support Scope

We can help with calculator behavior, CSV export questions, and content clarity. We can’t access your personal entries—they stay in your browser.

Responsible Disclosure

If you discover a security issue, please write “SECURITY” in the email subject. We appreciate detailed steps so we can reproduce and fix issues quickly.

Response Expectations

Data Requests

The calculator is local-first, so we cannot access your entries. For site-level requests (logs or analytics records tied to an IP or user agent), describe what you need and include relevant timestamps and URLs so we can locate data.

Press & Media

For interviews or citations, please include your outlet, deadline, and the focus of your piece so we can route your request quickly.

Helpful Request Templates

Bug report 
What happened: …
Expected: …
URL: …
Device/Browser: …
Steps to reproduce: …
Screenshot: (attach if possible)
Content correction 
Page: …
Section: …
What seems off: …
Source or example: …

Hours & Time Zone

We operate on U.S. Central Time. Responses are typically sent during business hours.

Alternate Channels

Email is best for tracking, but if accessibility tools make email difficult, mention this and we’ll coordinate another channel that works for you.

Common Questions About Subscription Bills

“My bill is higher than advertised”

Most differences come from taxes, regional surcharges, add‑ons, or a promo ending. Compare your invoice line‑by‑line and add each item into the calculator as its own line.

App Store vs web pricing

Some services charge more in‑app due to platform fees. If you subscribed on mobile, check whether the provider offers a cheaper web plan.

Cancelation & refunds

Refund and proration rules vary widely. Before canceling, screenshot your plan terms and note your renewal time zone (some renew at midnight UTC).

We can help explain the math and improve the tool, but we can’t access your entries—everything stays on your device.

Get help faster with the right details

Questions are easiest to solve when we can replicate your setup. A screenshot of the input fields (no personal info) helps.

Feature requests are welcome—especially if you describe the decision you're trying to make (cancel, downgrade, rotate, or bundle).

Quick actions

Mini example: $47/year is about $3.92/month. When you’re unsure you’ll stick around for a year, price the “escape hatch.” Compare 6–9 months of monthly billing to the annual total before you commit.

How to get the most helpful reply

If you reach out with a question, include the plan name, billing cycle, and what you’re trying to optimize (lower monthly total, reduce surprise renewals, compare bundle value, or decide between monthly and annual). That context makes advice specific instead of generic.

For billing problems, write down where the charge came from (App Store, Google Play, direct merchant) because cancellation paths differ. Many ‘mystery’ charges are renewals through a store account you forgot you used.

Details that speed up troubleshooting

Quick template: “Service: X | Cycle: annual | Next renewal: Mar 2 | Monthly alternative: $Y | Goal: reduce total spend.”

Want help auditing your subscriptions? Send the right details

If you email us, the fastest way to get a useful reply is to include the numbers that change the outcome: billing cycle, renewal date, and any hidden fees that appear on your receipt.

You do not need to share sensitive info. A redacted screenshot or a typed list of line items is usually enough to recreate the math inside the calculator.

Quick takeaways

What details help us answer subscription questions faster

On the Contact page, the goal is to turn scattered charges into decisions you control. A simple move is to anchor everything to a single monthly ceiling: pick one day each month to review your list, then set reminders 11 days before renewals so you can cancel, pause, or negotiate before money leaves.

A simple way to prep your question: include the last date you used the subscription and the next renewal date you see on the invoice. If it’s been ~16 days and renewal is within 6 days, put it on the chopping block for getting help and feedback. Contact — That one rule catches the classic silent spends—especially add-ons like extra storage, premium support, or unused seats.

Contact: convert yearly billing to a monthly equivalent, then rank your subscriptions from highest to lowest and attack the top two first. Contact — Then apply a pause rule rule: any item above your personal comfort line gets downgraded, rotated, or replaced. Example: cap a category at $85/mo—if adding a new service breaks the cap, pause one first (works great for getting help and feedback).

If you message us, include: the service name, billing cycle (monthly/annual), whether it’s a bundle, and your goal (cut costs, simplify, or compare plans). That lets us point you to the right method in one reply.

How to describe a subscription problem clearly

If you’re contacting us about a charge or plan choice, the fastest way to get a useful answer is to describe the billing path. Subscriptions behave differently when purchased through the App Store, Google Play, or directly on a website.

Helpful context includes the cycle (monthly/annual), the next renewal date, and what you’re optimizing for. For example: ‘Trying to decide if $79.99/year beats $7.99/month.’

Checklist

If you’re unsure what a charge is, grab the descriptor from your bank statement — that one line often reveals the merchant and the cancellation route.

Contact: Right‑Size Your Spend in 7 Minutes

Make your subscription list work like a budget tool by doing this: You’re on contact.html , so the goal is simple: focus on getting help and sharing feedback and leave the rest alone. A good next move is to pick one subscription that costs about $54/month and decide—today—whether it still earns its spot. (getting help and feedback tip: revisit this after 4 days.)

Contact: do a quick value-proof check — note the most recent use, the next planned use, and the best free/cheaper substitute you’d accept if you cancel. Contact: if you can’t name a specific next-use moment, it’s not really a subscription—it's drift.

Decision rule

If a plan is annual, only keep it when you’d still pay it after a $64 surprise bill. (getting help and feedback tip: revisit this after 9 days.) Contact: if the price makes you hesitate, stay on monthly for 6 cycles before committing yearly.

One‑line script

“For Contact, I’m auditing my recurring charges — what plan change or promo keeps the exact features I use most, without paying for extras?” (Adjust for streaming, SaaS, storage, gyms, and phone plans.)

Micro‑challenge

Cancel or downgrade one low‑use subscription today. Contact — Put the saved amount into a “future upgrades” line item so you can re‑subscribe without guilt when you truly need it.

Pro tip for contact.html: the cleanest subscription list is a living list. Contact: do a monthly review and tag anything you haven’t touched in 17 days. Contact: this one habit usually cuts spend without changing your routines—because it removes forgotten charges.

Action Notes for Contact

In Contact, the fastest win is to translate every billing cycle into one comparable monthly number before you decide what stays.

For Contact, use a quick 14-minute audit: list your active subscriptions, circle the ones you didn’t use in the last 10 days, then price-check downgrades and bundles.

With Contact, treat add-ons as separate products—extra seats, storage, premium tiers—and keep only the add-ons that you can justify with a recent, specific use.

To apply Contact with this calculator, enter your top 5 charges first, then expand to the long tail—small $3–$9 renewals are where Contact finds most waste.